Peak Roofing & Construction

I learned a lot about the roofing business over the last few months. Mainly that there are a lot of shady companies out there. It's like they have a roofing contractor script because most of the companies I looked at told me the same questionable story about getting my roof replaced. I don't know anything about roofing but some of the things I was told couldn't have been correct.
I got a total of 5 bids and 3 of those I completely did not trust. Lots of weird games going on as I was getting bids. Marc at Peak was hands down the best to deal with. I actually feel bad because he was the fourth person I got a bid from and I was very guarded and skeptical. Marc was extremely straightforward and in my opinion very honest. He made it very easy. So easy I kept wondering what the catch was going to be. There wasn't one.
The range in bid prices was stunning. Even with the same brand of shingles. Peak Roofing's price came in towards the lower end of the bid range so I felt I got good service and quality at a fair price.
The roof is such an expensive repair and obviously there's lots of money out there based on the trucks some of these roofing guys drive. Definitely at times an overwhelming experience. I would absolutely recommend Marc and Peak Roofing and Construction.

After the hail storms in the spring of 2022, I contacted Jeff at Peak Roofing to provide a quote on replacing/repairing my roof and fence. I had used his company in prior years and was very satisfied with the work and customer service. This second go around was no different. The roof replacement and a new fence were completed on schedule and they were more than willing to work around my timeline as well. They worked directly with the insurance company and the city to get all payments and permits in line, we had a thorough discussion on coverages, deductibles etc. and I am more than satisfied with the performance and the price. I feel this company deals with their clients in the most honest way and will definitely recommend them to family and friends and use them for any future issues.

Our roof had a small leak after the last storm so I gave Peak Roofing a call. I scheduled an appointment with them and Charlie came by the next day to check out the roof. He gave recommendations on what we could do and worked on a schedule that worked best for me. After the work was done, Charlie personally came by to check out to make sure that there were no more leaks. Overall, I was thoroughly pleased with with responsiveness, workmanship, and price!

Great work. I used Peak Roofing to extend and add new gutters to my house in Frisco. The estimate process was quick, the installation was quick and the gutters look great!

I highly recommend Peak Roofing. I needed a roofing specialist to come look at my roof and give me an honest opinion, and they delivered. Wes came by and looked at my roof and made recommendations and also looked at our gutters and noticed they were installed wrong. I appreciated the honesty and professionalism from Wes - and will definitely be using their services in the future.

I was happy with some of the work from Peak Roofing, though in all the negatives outweighed the positives by a fair margin. The roof was in need of repair after one of those classic Texas hail storms. I looked around online and found Peak Roofing here on Yelp where the reviews are glowing.

I was contacted by Geen and for the most part he was fine. It wasn't until the end of the months-long experience that I realized there was an issue. The first indication was the use of a fool that Geen chose to work on my fence, which was also pretty damaged by the hail. On a number of occasions the fence guy and his buddy were working well after dark, something that my wife was especially not fond of. Also, as Geen was my contact guy, I seemed to be contacted by this fence guy on a nearly daily basis. I was as polite as could be until his POS van (not a Peak company van) broke down in my drive way blocking my wife and I out and in respectively. I asked him to move it and he refused when he easily could have pushed the hunk of junk 50 feet down hill to the stree. It sat there for nearly two days. Luckily we could just get our cars in and out as we are literally fenced in along our driveway. It was tight and until he moved it we opted to park in the front of the house.

Finally I had enough of this guy after about the 30th call at which point I called Geen and made it clear I wasn't talking to his fence guy again. Problem solved! Until I'm being told by Geen that I owe another chunk of money that I wasn't aware of. I've literally never been through this process or anything like it and Geen promised he'd keep me apprised of everything. This usually ended with him calling me telling me I needed to pay more money instead of walking me through the process. No doubt I should have been keeping track myself, but Geen made a promise and for some stupid reason I thought he'd keep it.

Fast forward to the last week of work (now months into the process). I pay a final sizable check to Peak (all insurance money that I've placed into my account for this occasion). I'm called two days later by Geen who tells me they lost the check. I cut him another check. Two days later both checks are cashed and I'm now out 5 figures being hit for twice the amount needed. I wasn't happy to say the least and let Geen know I needed to talk to his boss immediately. In short, Geen made a mistake and while it was a stupid mistake he owned up to and wanted to make it right. What pissed me off is that his boss deemed it unnecessary to call me back for three days as he was on a family trip. I'm friends with contractors and roofers (who I should have gone with instead of Peak) and they are taking calls at all times in all locations. This guy just didn't want to talk to me while I was upset and couldn't wait to get off the phone with me once I had his ear.

In all I won't ever be using Peak again and I've told many of my neighbors and friends to avoid them after the newest batch of hail storms. I debated writing a review for a long time. Ultimately as I drive around seeing new roofs going up on people's houses and knowing how much of a pain it can be, I've opted to tell my story here. I hated the entire process with Peak from start to finish. My fence looks like crap even though the fence guy promised me it would look nearly new when he was done. The roof looks good, but it looks like any other roof in the area meaning everyone does a fine job.

Do yourself a favor and find another company. They might not be any better but at least you don't have to field calls from a clueless fence guy who won't leave you alone.

I'm sure I'm now on a short list to be contacted by Peak Roofing and Geen. Don't bother guys. I've said my piece.

One of my gutters overflowed during a recent downpour. I contacted Peak Roofing the next day. They were able to get someone out right away (Tony) to take a look at my gutter and downspout.
He cleaned my gutter and downspout and also re-attached the downspout where it had come loose from the house. He did a great job, took his shoes off at the door before he came in without me even asking, and was a really nice guy. I will definitely be calling them again in the future.

Absolutely the best I could have hoped for!! Jared made this so easy and took care of all the details. I can't recommend this company enough.

We had wind damage that resulted in shingles being blown off. I call Peak the next morning and by 10 am they had a crew in site drying us in. Peak helped me navigate my insurance claim and made the entire process painless. The owner Jeff reached out after the work was completed to personally follow up and ensure we were happy with the results. I have never experienced better customer service anywhere for any thing. I have a guy for everything and Jeff is my guy for roofs and gutters!

I had a project needing to be addressed. I called 4-5 companies and Peak was 1 of 2 companies that got back to me. And theirs was the ONLY one that included an itemized list of repairs. After seeing the positive reviews I went with them. Once the crew started work they discovered some extra repair needed. The cost for additional repair was very reasonable. My rep Jimmy was great. He followed up after providing the bid and during the process. He went above and beyond to make sure I'd be satisfied with the end job. I would definitely recommend them for future work. The bid was reasonable. The crew worked hard. And all my questions/phone calls were answered in a timely manner.